Give your customers the answers they want, whenever they want them
Salesforce is the innovative company behind the world’s #1 CRM platform that employees can access entirely over the Internet — there’s no infrastructure to buy, set up, or manage — you just log in and get to work.
Service Cloud is the cloud based solution for service, support and case management. With Service Cloud you can provide faster and more intelligent self service, giving customers access to the answers they need to solve problems on their own terms. From call center management to live chat with an agent to knowledge base to self-service communities, Service Cloud has all angles of customer service covered.
Why choose iMovo?
Consult with experts to get more business value out of your data platform
We provide tailor-made training at the comfort of your offices
We provide 24/7 technical support
We help you implement and integrate data platforms ensuring the shift is smooth and seamless
Provide smarter self-service
Deliver support everywhere
Personalise customer care
Target, measure and improve key call centre metrics
Close cases faster
Drive service productivity from the call centre